Support | Tech FAQs

What do I need on my PC/Mac/mobile device in order for GAAGO to stream properly?

Last Updated: Dec 05, 2017


GAAGO works on almost every up-to-date browser on almost every modern device, so if you have a reasonable specification tablet or computer that is less than 3 years old, it will probably work. 

GAAGO also works on Roku devices based in the US - please ensure that your Roku's software is up-to-date for GAAGO to work properly. 

You will need a strong, stable broadband internet connection with a minimum of 2MB to stream at the lowest bitrate of 240p (a mobile 3g, 4G, LTE, etc. internet service will probably be too weak or too variable to give a good service) and a ping of less than 100m/s. The higher your download speeds, the better the quality your streaming video will be. You should achieve HD quality (720p) at 5MB.

You will need a computer, tablet or mobile smartphone device (such as an iPhone or Android smartphone), and it should be running a compatible web browser such as Chrome, Mozilla Firefox or Safari.


 




Powered by  Desk.com