Support | General FAQs

How does GAAGO work?

Last Updated: Jun 19, 2019

In order to stream from GAAGO, you must first set up a GAAGO account.

Simply choose a Annual Pass, Annual Pass GB, Instalment Pass, individual match or individual programme on the GAAGO passes homepage, enter your email address and your credit/debit card details in the payment section, and click 'Create Account & Buy'. It's as simple as that!

Once payment is successful, you will be immediately directed to your subscription or match, depending on what you initially selected. You will also be sent an email with a receipt.

If you already have a GAAGO account from a Annual Pass, Annual Pass GB, Instalment Passindividual match or individual programme then click on the login button in the top right corner of the homepage and login using either the Facebook account or the email address and password you registered when you signed up.

Once signed in you will be able to add purchases to your account, or if you have a Annual Pass or Annual Pass GB, you will see a list of upcoming and on-demand games available to you. 
The 'on demand' games are all games shown since the beginning of the year, which will remain available until approximately November 2019.

If selecting an individual programme or individual game, you can click to watch the game/show immediately (if available) once your payment is processed. You will also be emailed a receipt. An individual game purchase gives you access to 10 'on demand' sessions of that game also (1 session = 24 hours).

 A GAAGO account also enables you to keep track of all your subscriptions (Annual Pass, Annual Pass GB, bundles, individual match passes or individual programmes) and billing information.

Alternatively, for US-based customers using Roku, you can purchase directly on the GAAGO app - you will be emailed you receipt and access code, as detailed above.


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