Support | Payment & Account FAQs

Is my payment one-off, or am I committing to a yearly subscription?

Last Updated: Mar 15, 2019

For GAAGO Annual Pass, Annual Pass GB and Instalment Pass subscribers, your subscription will automatically renew on an annual basis, giving you the benefit of not having to worry about signing up for GAAGO every year. 

You now have 365-days access to GAAGO, including the ability to view documentaries and classic games whenever you want.

If you would like to turn off auto-renewal, simply go to the purchase history of your 'MY GAAGO' section and click on 'Cancel Auto Renew'.

For Pick 'N' Mix subscribers, you will only be charged in months where there is action. You can cancel your subscription anytime from your 'MY GAAGO' section. 

*Gift passes and pay-per-game and Roku-bought Annual Passes are not auto-renew products.


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