Support | Tech FAQs

I'm 3G/4G roaming but my device thinks I'm still on the island of Ireland. What do I do?

Last Updated: Sep 27, 2019

Unfortunately this is not something we can rectify on our side.

As GAAGO is not available to view on the island of Ireland so you won't be able to access it using an Irish mobile roaming connection. 

When your roaming your network still provides you with an Irish IP address so you will need to ensure your IP address is labeling you as the country you are in. The best way to do this is disable roaming 3G/4G, clear your cookies and cache, 
connect to WiFi and log back in.

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