Support

Tech FAQs

What do I need on my PC/Mac/mobile device in order for GAAGO to stream properly?

GAAGO works on almost every up-to-date browser on almost every modern device, so if you have a reasonable specification tablet or computer that is less than 3 years old, it will probably work. GAAGO also work... more

Updated: Dec 05, 2017

What Mac computers are supported?

1.5GHz with a minimum of 1GB memory running Mac OS X 10.5.6 or later. more

Updated: Apr 02, 2015

What are the Minimum Mac Requirements?

Video adapter and monitor: 1280x800 resolution or higher, hardware acceleration-capable graphics card. more

Updated: Oct 09, 2017

What are the Minimum Windows Requirements?

Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory, running one of the following operating systems: Windows 7 or later, (high specification computers running Windows XP SP2 o... more

Updated: Oct 09, 2017

What iOS (Apple) Mobile Devices are supported?

GAAGO is available on most iOS devices including the iPhone and iPad (on latest iOS version). As there is no app, you must use the service on the device’s web browser. We recommend having at least iOS9 or late... more

Updated: May 10, 2018

What Android devices are supported by GAAGO?

Any Android device running Android OS 4.4 or above. For optimal experience we recommend using the Google Chrome browser which supports smoother in-browser playback. Please see the attachment below for devices ... more

Updated: Oct 09, 2017

I'm 3G/4G roaming but my device thinks I'm still in Ireland. What do I do?

Unfortunately this is not something we can rectify on our side. As GAAGO is not available to view in Ireland you won't be able to access it using an Irish mobile roaming connection. When your roaming your ne... more

Updated: Oct 09, 2018

Can Apple TVs stream GAAGO?

Yes, GAAGO can be streamed on Apple TV via AirPlay. more

Updated: Oct 09, 2017

What browsers are suitable for GAAGO?

Whilst the service is accessible on most browser versions, we recommend keeping your browser up-to-date. Currently GAAGO works on Chrome, Safari, Mozilla Firefox, MS Edge and Internet Explorer (IE 10 and higher... more

Updated: May 10, 2018

Are Windows Mobile Devices (Tablets/Phones) supported?

Windows mobile devices are not officially supported, but may be compatible dependant on the device and version itself. Any devices running Silverlight as the delivery method will be incompatible. more

Updated: Dec 01, 2016

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